Bandwidth usage?

[accolade]

we have around 60 users registered with Popgrabber and is set to check for emails every 5 minutes.  Approx. how much data is uploaded and downloaded everytime?  Given that schedule, is it going to download/upload a lot of data?

[Eclarsys Support]

Hello,

The amount of information downloaded depends on your specific configuration (for example, if you are leaving messages on the server and for how log), and of course, on how many and what kind of emails your users receive.

One thing you have to consider, is that PopGrabber will always download messages that have not been marked as successfully delivered. If for any reason your SMTP server keeps rejecting a message, PopGrabber will keep trying to deliver it. For this reason we do NOT recommend the use of a pay-by-bandwidth internet connection for email delivery. If you do, you need to keep a close eye on the PopGrabber and the SMTP/Exchange logs in case of a problem.

In general, you can expect the overhead of using PopGrabber minimal, even with 60 users and 5 minute interval you can expect less than 10KB per account plus the information contained in the messages. The greater bandwidth usage will come from the actual emails being downloaded (and uploaded, if your SMTP server is external).

Please note that if you are using SSL connections, the overhead is much higher (but also negligible when receiving, for example, a 2MB email) due to the handshake and encryption.

Regards,

Eclarsys Support