SMTP error

[shooper]

I installed the free version as a test and everything worked fine.  So, I purchased the standard version, uninstalled the free version and installed the Standard version.

It's setup the same but not working.  Here's the log info:

2009-03-12T17:53:02: Processing account cam@stclementpc.org on server stclementpc.org
2009-03-12T17:53:03: 4 message(s) on server
2009-03-12T17:54:08: Error connecting to SMTP Server (mail1.sccc.local): Error logging off from server: Object reference not set to an instance of an object.
2009-03-12T17:54:08: Finished Processing 1 accounts.

Note: the free version was not installed on the Exchange server.  I ran the test on a beta PC.  I installed the Standard version on the Exchange server and changed the SMTP/Access/Connection settings to 127.0.0.1

[Eclarsys Support]

Hello,

can you please change the report level to debug in the configuration and send us the reported error.

Please try using also the hostname instead of the IP Address and let us know if that helps.

Regards,

Eclarsys Support