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Eclarsys PopGrabber Professional 1.0.7
Updated version with new features and bug fixes. Login to your Eclarsys account to download.
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Author Topic: SMTP error  (Read 1083 times)
quickpath
Newbie
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Posts: 2


« on: December 23, 2008, 01:26:20 PM »

I just installed PopGrabber Pro on our Windows Exchange Server 2003 and followed the setup directions and getting the following error:

"PopGrabber could not connect to SMTP Server server.local:25 Expecting code 220 (SMTP Connect)"

I know that Exchange is working OK since I can send messages from one use to another.  Do I have something in PopGrabber that is setup incorrectly?  In the "Accounts" section under SMTP settings, I have the "SMTP Server" set to my local exchange server name which is "server.local".  Port is "25".

Any help is appreciated.
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Eclarsys Support
Administrator
Hero Member
*****
Posts: 244


« Reply #1 on: December 23, 2008, 03:42:28 PM »

Hello,

can you please open a command window and execute the following:

Code:
telnet server.local 25

You should get an answer similar to the following:

Code:
220 server.local Microsoft ESMTP MAIL Service, Version: X.X.X ready at Tue, 23 Dec 2008 15:40:00 -0500

PopGrabber is expecting the server to respond with a 220 code but it's getting something else.

Regards,

Eclarsys Support
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quickpath
Newbie
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Posts: 2


« Reply #2 on: December 26, 2008, 09:36:48 AM »

I finally located the problem.  In your instructions for configuring POP3 Connector for Exchange, in step 2 under "connection" I set the "select which computers may access the virtual-server" to "only the list below" and added 127.0.0.1.  I changed this to "All except the list below" and left the list empty.
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