could not conect to pop3 server

[wmccinc]

Hello,

I'm getting this error. If i pop through outlook, all is fine.. Any suggestions??? I've double checked for typos.

2008-12-17T11:34:33: Manual download triggered
2008-12-17T11:34:33: ***** Download cycle started *****
2008-12-17T11:34:33: Processing account myaccount@mydomain.com on server mail.mydomain.com:110
2008-12-17T11:34:33: PopGrabber could not connect to POP3 Server mail.mydomain.com:110:
2008-12-17T11:34:33: Account for user myaccount@mydomain.com on server mail.mydomain.com finished with errors
2008-12-17T11:34:33: Finished processing 1 accounts
2008-12-17T11:34:33: ***** Download cycle finished *****

[Eclarsys Support]

Try opening a command window and connecting directly to the POP3 server using telnet:

Code:

telnet mail.mydomain.com 110

Do you get a response from the POP3 server? Maybe there is a firewall or antivirus blocking the connection?

Regards,

Eclarsys Support

[wmccinc]

Thanks for the Suggestion. I'm using AVG Network Edition, and after disabling the feature to scan incoming messages, I can now successfully telnet my mail server.

[wmccinc]

I should add that I can connect to the mail server through PopGrabber as well.

Thanks

[Eclarsys Support]

Well, we would not recommend you to disable the scanning completely, it should be possible to enable the antivirus without breaking the PopGrabber functionality.

Please check the following document: http://www.avg.com/us.faq.num-1373?srch=POP3#faq_1373

It seems that what is causing the problem is the personal email scanner. This should be disabled on servers:

The Personal E-mail Scanner captures and scans all communication on ports 110 and 25 (POP3 and SMTP) by default. This component was not tested nor designed for servers. Its installation may cause some issues while processing of e-mails on your email server. We recommend you to skip installation of this component.