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Eclarsys PopGrabber Professional 1.0.7
Updated version with new features and bug fixes. Login to your Eclarsys account to download.
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Author Topic: System.OutOfMemoryException  (Read 895 times)
africasd
Jr. Member
**
Posts: 6


« on: December 05, 2008, 12:36:05 AM »

Hi,
I'm using the latest POPGrabber Pro. I get the following attached error.

Please find below a screenshot, and a link to the error message displayed in the box below:



http://www.africasd.co.za/errors/errorlog.txt

Any help would be much appreciated.

Regards,
Mr. Jannie Nel.
South Africa.
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Eclarsys Support
Administrator
Hero Member
*****
Posts: 244


« Reply #1 on: December 05, 2008, 03:28:52 AM »

Hello,

Can you describe when this error happens? From what we can see at this point, this only happens in the administration console. Please check the Windows event log to see if the service reports any errors.

It seems the logfile is growing very fast, for normal use we recommend you to set the report level to normal, if you have a lot of traffic you can set the report level to the minimum. We also do not recommend to leave the PopGrabber console open, since it will keep reading the log files as soon as something is written in them, eventually becoming very large.

Regards,

Eclarsys Support





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africasd
Jr. Member
**
Posts: 6


« Reply #2 on: December 05, 2008, 04:29:01 AM »

Hi,
Thanks for the reply. I also thought that it could be something with the logs because it also got an error "Cannot open log file", or something like that. It usually occurs within .NET applications, where I've seen similar errors.

I leave the system running for a couple of days, then this message is displayed. I usually click "Continue", and the app continues to run fine. Very durable... ;-)
The log is set to minimum, and I close the interface as well, so the only thing running is the service itself. I went through the Windows Event Logs, but didn't find any errors. Just a few warnings, information and one or two errors regarding downloading of mails that failed, but nothing serious.

Any other ideas?

Thanks in advance.
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Eclarsys Support
Administrator
Hero Member
*****
Posts: 244


« Reply #3 on: December 05, 2008, 07:05:17 AM »

Try upgrading to the latest PopGrabber Professional version (1.0.2) and see if that helps. We will make some tests here to try to reproduce the problem.

In order to download the latest version, visit store.eclarsys.com and login with your username and password.

Regards,

Eclarsys Support
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