Mail Recieved and directed correctly but recieveing

[Smognoff]

Hello,

I have setup pop grabber to forward mail from a catch all pop3 mail account to my Exchange 2003 server.

The Pop3 grabber successfully recieves the mail and it is forwarded onto the correct mail box on the exchange server. however I am also getting a non delivery report message generated saying that a recipient with the address you just sent to does not exist. But it's for an address with a 246- appended to the front of email address.

from the log below you can see why this NDR is being generated, anyone got any ideas?

2008-11-07T12:43:16: Connected successfully to POP3 server
2008-11-07T12:43:16: User catchall@mydomain.com authenticated
2008-11-07T12:43:16: 1 messages on this account
2008-11-07T12:43:16: Processing message 1
2008-11-07T12:43:16: Global recipient: 246-catchall@mydomain.com  -> 246-catchall@mydomain.com
2008-11-07T12:43:16: Global recipient: 246-testuser@mydomain.com  -> 246-testuser@mydomain.com
2008-11-07T12:43:16: Global recipient: testuser@mydomain.com  -> testuser@mydomain.com
2008-11-07T12:43:16: Connecting to SMTP server 10.0.2.5:25
2008-11-07T12:43:16: Connected successfully to SMTP server
2008-11-07T12:43:16: SMTP server accepted message
2008-11-07T12:43:16: SMTP session finished
2008-11-07T12:43:17: Disconnected successfully from POP3 server

Thanks in advance

Jamie.

[Eclarsys Support]

Hello,

the NDR is generated because PopGrabber includes all email addresses it finds in the headers specified in the global configuration. To avoid this problem you need to inspect which header contains the address with 246-testuser and 246-catchall and uncheck this header in the PopGrabber configuration (open Settings and look in the "Global" tab).

Some SMTP servers include additional headers with modified email addresses for tracking purposes, these headers should be ignored by the POP3 connector.

Let us know if this solves your problem.

Regards,

Eclarsys Support