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Eclarsys PopGrabber Professional 1.0.7
Updated version with new features and bug fixes. Login to your Eclarsys account to download.
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Eclarsys PopGrabber Support
Lost Undeliverable Mail
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Topic: Lost Undeliverable Mail (Read 1371 times)
Mondo
Newbie
Posts: 1
Lost Undeliverable Mail
«
on:
November 09, 2007, 03:28:00 PM »
The program works great so far but I made an error that seems to have no recovery.
Under SMTP settings, I put in the wrong SMTP server (my current ISP POP3 account server name). PopGrabber correctly downloaded 25 messages but obviously, the destination for them was incorrect.
The was no error message I could find that explained the problem.
However, I corrected the mistake and now my Exchange client receives the POP3 mail OK via PopGrabber so all is good now.
My question is: What happend to the 25 messages? I cannot locate a "bad mail" folder for PopGrabber so I'm not sure where to pick up the undelivered messages.
Are they lost forever?
If there is a folder that is holding them on my Exchange server please advise on location.
Server 2003 SP1, Exchange version 6.5 build 6944.4 (no service pack)
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Eclarsys Support
Administrator
Hero Member
Posts: 244
Re: Lost Undeliverable Mail
«
Reply #1 on:
November 09, 2007, 03:49:36 PM »
Hi,
PopGrabber does not keep a "Bad Mail" folder. If the mails are no longer in the original POP3 account, it means that the SMTP accepted the emails and will try to deliver them to the destination address entered for this account. If you have a global account for the destination domain, the emails may have landed there, if not maybe your ISP can trace what happened to the emails.
Regards,
Eclarsys Support
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