Eclarsys Support Forum
Welcome, Guest. Please login or register.
May 19, 2012, 09:49:41 AM

Login with username, password and session length
Search:     Advanced search
Eclarsys PopGrabber Professional 1.0.7
Updated version with new features and bug fixes. Login to your Eclarsys account to download.
536 Posts in 119 Topics by 194 Members
Latest Member: Resselstrasse
* Home Help Search Login Register
+  Eclarsys Support Forum
|-+  General Category
| |-+  Eclarsys PopGrabber Support
| | |-+  PopGrabber and GoDaddy email setup
« previous next »
Pages: [1] Print
Author Topic: PopGrabber and GoDaddy email setup  (Read 1836 times)
lmanthe
Newbie
*
Posts: 2


« on: September 18, 2007, 04:58:56 PM »

Just purchased program and am attempting to set it up but can't get it to download emails. Wait, it downloaded the email but gave me an error message:

2007-09-18T15:37:14: PopGrabber Service started
2007-09-18T15:47:39: The requested name is valid, but no data of the requested type was found
2007-09-18T15:47:39: Download for this account will be aborted
2007-09-18T15:47:45: The requested name is valid, but no data of the requested type was found
2007-09-18T15:47:45: Download for this account will be aborted

Is this normal due to there being no email left in the email account after it was downloaded?

If the program logs this "error" isn't that going to fill up the logfile quickly once I add the other 20-30 accounts i want to download?
Logged
lmanthe
Newbie
*
Posts: 2


« Reply #1 on: September 18, 2007, 05:53:47 PM »

Okay, I was wrong. My temporary fix was what downloaded the email. This program currently doesn't work. Help. Thanks.
Logged
Eclarsys Support
Administrator
Hero Member
*****
Posts: 244


« Reply #2 on: September 26, 2007, 11:37:55 AM »

Hello,

the error seems to be a DNS problem. It seems the server is having problems resolving the name of your POP3 server.

If the account was working before, this could be a temporary problem, otherwise, check the account configuration.

Regards,

Eclarsys Support
Logged
Pages: [1] Print 
« previous next »
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.15 | SMF © 2011, Simple Machines Valid XHTML 1.0! Valid CSS!