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Eclarsys PopGrabber Free
Free POP3 connector with technical support for small companies.
536 Posts in 119 Topics by 194 Members
Latest Member: Resselstrasse
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Author Topic: Invalid Registration Information  (Read 776 times)
ssujay
Newbie
*
Posts: 1


« on: March 15, 2010, 09:49:34 AM »

Hi there,

I have my Key but no sales receipt, nor do I know the e-mail address used to register the product.  But when I put int he details I get. The registration information is incorrect, do you want to correct it? Yes No.

How do I get around this?
I had to reinstall the server.

This is a fairly high priority problem - my old exchange server died - this is the last remaining piece to put back into place......

Jay

PS - your contact page on your web site isn't displaying.

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Eclarsys Support
Administrator
Hero Member
*****
Posts: 244


« Reply #1 on: March 15, 2010, 10:00:03 AM »

Hello,

we will send you the registration information by email in a few minutes.

Sorry about the contact page, we have corrected that now.

Regards,

Eclarsys Support
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MBILLARD
Newbie
*
Posts: 1


« Reply #2 on: August 28, 2010, 12:51:39 PM »

I am having the problem, I have registration info i can log in but it WILL not acceprt it.
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Eclarsys Support
Administrator
Hero Member
*****
Posts: 244


« Reply #3 on: August 29, 2010, 10:13:23 AM »

Hello, we sent you the updated registration key by email and we updated the information in your account.

Let us know if you encounter any other problems.

Regards,

Eclarsys Support
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