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Eclarsys PopGrabber Professional 1.0.7
Updated version with new features and bug fixes. Login to your Eclarsys account to download.
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Author Topic: 550 5.7.1 Refusal halting download  (Read 576 times)
lsmi4126
Newbie
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Posts: 1


« on: February 24, 2010, 01:02:33 PM »

Hi,

Popgrabber is not continuing to download emails from an account when one in the queue is rejected by the spam filter on my exchange 2003 box:

2010-02-24T11:37:07: Processing account ***@*******.com.au on server pop.***********.com.au
2010-02-24T11:37:08: 22 messages on server
2010-02-24T11:37:23: Error while forwarding message 17: Could not deliver message 17 to SMTP Server: 550 5.7.1 Requested action not taken: message refused
2010-02-24T11:37:23: Download from this account will be aborted
2010-02-24T11:37:23: 17 messages processed
2010-02-24T11:37:24: Finished Processing 1 accounts.

Is there anyway to have the rest of the queue continue, with just that single message being left behind?

Thanks.
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Eclarsys Support
Administrator
Hero Member
*****
Posts: 244


« Reply #1 on: February 24, 2010, 02:26:38 PM »

Hello,

The default PopGrabber configuration aborts message delivery for the whole POP3 mailbox if an error occurs.

If you would like to skip or delete rejected messages, you can change this behavior under "Settings - Advanced - Actions for messages".

Regards,

Eclarsys Support
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