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February 06, 2012, 01:40:33 PM

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Eclarsys PopGrabber Free
Free POP3 connector with technical support for small companies.
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Author Topic: Aborting Delivery for this Mailbox  (Read 743 times)
rakesh.hari
Newbie
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Posts: 1


« on: January 06, 2010, 11:49:07 PM »

Hi all,

     I had installed PopGrabber PoP3 free edition. I am not getting incoming mails through the pop3 collector.

 2010-01-07T10:48:15: Starting POP3 Download for 1 accounts.
2010-01-07T10:48:15: Processing account xxx@xxx.com on server pop.xxx.com
2010-01-07T10:48:15: Establishing POP3 connection to pop.xxx.com on port 110
2010-01-07T10:48:16: Logging in to POP3 Server
2010-01-07T10:48:16: Retrieving message count
2010-01-07T10:48:17: 7 message(s) on server
2010-01-07T10:48:17: Retrieving message 1
2010-01-07T10:48:17: Message 1 succesfully downloaded
2010-01-07T10:48:17: Connecting to SMTP Server smtp.xxx.com on port 25
2010-01-07T10:48:18: Forwarding message to xxx@xxx.com
2010-01-07T10:48:21: Aborting delivery for this mailbox
2010-01-07T10:48:21: Finished Processing 1 accounts.

Pls help me ,I had installed Exchange server 2003 and Wind Serv 2003 OS.

Thanks and Regards,
Rakesh
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Eclarsys Support
Administrator
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Posts: 244


« Reply #1 on: January 07, 2010, 07:48:23 AM »

Hello,

the SMTP server is rejecting the message, this is normally due to the sender not having the right permissions to send messages, or the email address not correctly configured in the Exchange server.

Please check the Windows Event Log and let us know if you find any event from Exchange rejecting this message.

Also, make sure you configure the recipient's email address and domain name as described in this article: http://support.microsoft.com/kb/823158.

Regards,

Eclarsys Support
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Eclarsys Support
Administrator
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Posts: 244


« Reply #2 on: January 08, 2010, 08:33:01 AM »

Our support department has sent you a tool to troubleshoot this problem. Let us know if this helps.

Eclarsys Support
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