Strange issue

[jering]

Hello!

I`m using the free-version of PopGrabber, but have a strange issue.
Mails received with PopGrabber looks like this (e-mail adresses replaced with 123456 for spam-prevention):

From 123456@gmail.com  Sat Jan 27 16:26:55 2007
Return-Path: <123456@gmail.com>
Received: from vs4.bgnett.no (vs4.bgnett.no [194.54.96.18])
        by bryggen.bgnett.no (8.12.6p3/8.8.5/bgnett) with ESMTP id l0RFQtQl037874
        for <123456@bgnett.no>; Sat, 27 Jan 2007 16:26:55 +0100 (CET)
Received: from wx-out-0506.google.com (wx-out-0506.google.com [66.249.82.239])
        by vs4.bgnett.no (8.13.6/8.13.6) with ESMTP id l0RFQNl1067220
        for <123456@bgnett.no>; Sat, 27 Jan 2007 16:26:26 +0100 (CET)
        (envelope-from 123456@gmail.com)
Received: by wx-out-0506.google.com with SMTP id i26so1068319wxd
        for <123456@bgnett.no>; Sat, 27 Jan 2007 07:26:44 -0800 (PST)
DomainKey-Signature: a=rsa-sha1; c=nofws;
        d=gmail.com; s=beta;
        h=received:message-id:date:from:to:subject:mime-version:content-type;
        b=SnUnGSvqRTdgrxSr65Hl5G98x8n0GaPKSY49jAAlUKDdAmaxO7ErVPgx1yrroeLRYvPP4QqBUUE6gp1+CmTWKV2DkYhR3Qi76vkp+ljk3T1orjhX2Qx9g4b2Q07e1+Mt9I7Mwn94lfbySUoyn6tdM80KQNwSiQScOk5jICFwSHQ=
Received: by 10.70.39.5 with SMTP id m5mr8621378wxm.1169911603755;
        Sat, 27 Jan 2007 07:26:43 -0800 (PST)
Received: by 10.70.124.2 with HTTP; Sat, 27 Jan 2007 07:26:43 -0800 (PST)
Message-ID: <b1a195930701270726rdf08c8cpea3b186ac9216a1f@mail.gmail.com>
Date: Sat, 27 Jan 2007 16:26:43 +0100
From: "123456" <123456@gmail.com>
To: 123456@bgnett.no
Subject: test
MIME-Version: 1.0
Content-Type: multipart/alternative;
        boundary="----=_Part_13218_9366339.1169911603565"
X-Greylist: Default is to whitelist mail, not delayed by milter-greylist-3.0 (vs4.bgnett.no [194.54.96.18]); Sat, 27 Jan 2007 16:26:26 +0100 (CET)
X-bgnett.no-virusscanner: Found to be clean
X-Envelope-To:123456@bgnett.no

------=_Part_13218_9366339.1169911603565
Content-Type: text/plain; charset=ISO-8859-1; format=flowed
Content-Transfer-Encoding: 7bit
Content-Disposition: inline

this is a test

------=_Part_13218_9366339.1169911603565
Content-Type: text/html; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit
Content-Disposition: inline

this is a test

------=_Part_13218_9366339.1169911603565--

Any suggestions for what could cause this?

[Eclarsys Support]

PopGrabber does not modify or add information in the emails it transmits.

Could you tell us more information about any Firewall or Antivirus you use, also please tell us what kind of SMTP Server you use. Does this happen with all emails or only some of them?

Thank you,

Eclarsys Support

[jering]

Hi!

I`m using the SMTP-server in Exchange 2003, and IPCop as firewall.
It happens to all e-mails.

I`ve also tried Dataenter`s POPBeamer for Exchange, and also there it was an issue regarding this behaviour. Then I had to change a setting in a *.ini file to correct the problem.

Edit:
Here is the link that describes the problem for Dataenter; http://www.dataenter.co.at/doc/popbeam.htm#KBPB015

Edit 2:
Another link describing the problem:
http://kbase.pscs.co.uk/pdf.php

A lot of email clients are forgiving and will not let this line confuse them, however when the message
has passed through other mail servers such as VPOP3, other header lines (eg a Received: trace
header line) may be added to the message header which may cause the badly formatted line from
the ISP to be treated as the first line of the message body.

In VPOP3 1.4.3 beta and earlier there is no workaround for this problem, but in 1.4.4 beta and later
we have added an option to make VPOP3 strip out this invalid line (In Mail -> Routing ->
Advanced -> Ignore leading "From" line added by some ISPs)

Notes:

Are there any chance you could provide this option?

[Eclarsys Support]

Hello,

Thank you for the information, I think we can modify the program to repair these messages.

We will try to have modified version for next week and post it here.

[jering]

Sounds good 

[Eclarsys Support]

Here is a modified EXE from the PopGrabber service. Please copy this file to: C:\Program Files\Eclarsys\PopGrabber (or to the path where the program was installed).

NOTE: PLEASE USE THIS FILE ONLY IN A TEST SERVER AND WITH A TEST EMAIL ACCOUNT. We have not tested it thoroughly, and unlike the official PopGrabber release, this version does modify the message.

Please let me know if this solves the problems you are encountering.

[jering]

I tested by sending an e-mail before and after I replaced the file, and it seems just fine!

When will the official version be ready?

[Eclarsys Support]

We will include this modification in the following release and will post a message when it is ready.

[Eclarsys Support]

Information regarding this "feature":

We forgot to update this thread regarding the automatic correction of malformed headers.

This patch has been included in the official PopGrabber release since Version 1.0.2.


Eclarsys Support